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Despite the rise of digital channels, voice-based communication remains critical in the real estate industry. Fortunately, with AI voice agents, real estate businesses can now automate a large portion of voice interactions. AI voice agents can manage independently both outbound and inbound calls, ensuring they provide details, pre-quality leads, schedule property visits, conduct surveys, etc. Not only that, but it can also do so much more, allowing humans to save a lot of effort and time.
However, with a broad range of AI voice agent providers in the market, how can you select the right one for your real estate business? In this blog, we are delving deeper into the capabilities of AI voice agents and listing the best 5 AI voice agent solutions widely preferred in the market.
Understanding AI Voice Agent for Real Estate
In the real estate industry, an AI voice agent can be described as an AI-driven voice automation platform specialized for real estate agencies and businesses. These are also called AI phone agents, AI voice bots, or AI calling agents.
Irrespective of what you call these agents, the core technology driving these tools are essentially the same – Automatic Speech Recognition (ASR), Large Language Models (LLMs), Natural Language Generation (NLG), Natural Language Processing (NLP), as well as Speech-to-Text (STT), etc. They enable AI voice agents to comprehend human speech, precisely understand the context of conversation, and respond in contextually relevant and natural way. The advanced AI technology makes the AI voice agent output natural and human-like. It makes callers feel as if they are talking to a real human agent.
Any general AI voice agent enables you to train the AI model on your specific business details to make sure it renders 100% authentic answers and smoothly connect with your back-end platforms so that it can carry out particular processes such as updating CRM records or book visits for property viewings. Beyond that, a lot of these solutions come with multilingual support and can manage numerous calls simultaneously.
How Relevant Are AI Voice Agents in Assisting Real Estate Businesses?
Now, let us take a deeper look at how AI voice agents can aid real estate businesses automate their processes:
- 24/7 Availability for Property Inquiries: With AI voice agents, you can make your business more responsive. You can ensure round-the-clock availability with AI voice agent taking inbound calls. With the right training, they can easily respond to common queries regarding pricing, property listings, amenities, etc. Responses can be delivered instantly with no waiting time required for callers irrespective of time and place of their calls.
- Scheduling Property Viewings: Once you incorporate AI voice agents with calendar software, they will be able to book appointments or schedule visits with your real estate agents for property viewings, minimizing the administrative workload of your team.
- Pre-screening and Lead Qualification: AI voice agents can also pre-screen callers automatically and then qualify leads via targeted questions and forward relevant opportunities to your human representatives for timely-follow ups.
- Campaigns for Outbound Calling: Apart from answering inbound calls, you can set the AI voice agents to automatically run outbound calling campaigns. This helps you run cold calling on autopilot, automate follow-ups and surveys, and other campaigns for outbound calling.
- Automated Support for Tenant: AI voice agents can also aid real-estate businesses to automate tenant support. They can manage calls associated with maintenance autonomously and route cases to human agents that require immediate attention.
- Support to High-volume Calls: Humans struggle in multi-tasking and cannot handle multiple calls at one time. On other hand, AI voice agents are much more capable of managing dozens, hundreds, or thousands of calls simultaneously. It allows them to quite easily manage huge volumes of outbound or inbound calls in quite a cost-effective way.
Top 5 AI Voice Agents for Real Estate
Let us understand the best providers of quality AI voice agents for agencies and businesses in real-estate industry:
1. VoiceSpin
VoiceSpin allows you to develop an AI voice agent for real estate that can respond to property inquiries, book visits for property viewings, qualify leads, manage follow-ups and cold calls, smoothly automate tenant support, etc. You can smoothly incorporate it with your scheduling tools, CRM, property management software, and other back-end platforms to automate workflows. Furthermore, VoiceSpin does not just render an AI voice agent solution. It is an end-to-end contact center solution complete with omnichannel integration, telephony support, and sophisticated module for AI speech analytics.
Main Features:
- Multi-lingual support with 100+ dialects and languages.
- Custom and out-of-the-box integration with back-end platforms.
- Custom report and AI speech analytics.
- Instant scalability and simultaneously handling of calls.
2. Convin
Through Convin, you can develop AI voice agents for responding to repetitive calls, schedule property visits, and pre-qualify leads, run lead nurture campaigns, and follow-ups. As per the insights generated from call, the AI voice agent of Convin can also implement pre-set actions such as sending emails, SMS alerts, or WhatsApp messages to ensure that the prospects or clients remain informed. Convin smoothly integrates with mainstream customer relationship management platforms, call center providers, calendar applications, and other third-party solutions. The agent can manage numerous calls simultaneously, making it an effective solution for handling high volumes of calls.
Salient features:
- Compatibility with auto dialers, CRM, and calendar platforms.
- Multilingual support.
- Managing intelligent interruption.
- Summaries of AI conversation.
3. Lindy
Lindy enables you to develop AI voice agents for booking visits for property viewings, qualifying leads, automate follow-up calls, and manage requests for maintenance. Beyond that, Lindy’s AI voice agent can research market data and competitor pricing, so you always know how to price your properties. What is different about Lindy is that it provides an intuitive visual workflow builder with no-code as well as drag-and-drop functionalities along with pre-built templates. This empowers you to effortlessly develop your AI voice agents, without needing deep technical knowledge. In addition, Lindy provides support to numerous languages, simultaneously handle multiple calls, and incorporate with back-end platforms.
Important features:
- An agent flow builder with drag-and-drop features, ideal for non-technical users.
- Multilingual support with support to 50+ dialects and languages.
- Incorporations with third-party platforms.
- Reporting platforms and automatic call summaries.
4. VoiceAI
VoiceAI allows you to create an AI voice agent that can reply to frequently asked queries related to listings, schedule property viewings, manage pre-qualification questions, ensure timely follow-ups with clients and prospects. VoiceAI smoothly combines diverse CRM software, back-end apps, and business phone platforms. Apart from that, VoiceAI provides voice cloning, allowing you to generate custom voice that sounds almost like you or any other real human user. It also provides support for numerous languages and can be easily scaled to manage calls simultaneously.
Core Features:
- Multilingual support.
- Smooth integration with phone platforms, CRM, and other business software.
- Capabilities for voice cloning.
- Ability to make multiple calls at once.
5. Voiceflow
With Voiceflow, you can develop AI voice agents for real-estate businesses handling property inquiries, scheduling visits for property tours, lead qualification and screening, client follow-ups, and other application areas. You can also smoothly connect Voiceflow to your customer relationship management platform, calendar, and other internal platforms via Application Programming Interface, allowing the voice agent to trigger specific actions and implement custom workflows. What is beneficial about Voiceflow is that it provides a user-friendly visual flow builder relevant for non-technical users and rich library for ready-made templates, so you can quickly and effortlessly develop your AI voice agent.
Main features:
- Simple visual builder to create visual flow that helps non-technical users.
- In-built tools for prototyping and testing.
- Multilingual support.
- Incorporation with APIs and third-party tools.
Wrapping up
Irrespective of whether you are creating an ambitious real-estate firm or a boutique agency, deploying an AI voice agent is the best way to automate your routine phone calls. This will allow your human agents to have more time to concentrate on strategic tasks and get more revenue from your real estate business. From scheduling viewings to responding to property inquiries, AI voice agents can manage it all and much more in a cost-efficient way. If you wish to get started with an AI voice agent to enhance your real-estate business, look no further than the best 5 options mentioned in this blog.
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