Provider credentialing and payer enrollment have frustrated healthcare operations teams for decades. The traditional process takes 90 to 120 days, requires endless manual form-filling, and one small error can restart the entire timeline. Meanwhile, providers sit idle, and revenue disappears.
Assured was founded in 2024 by Rahul Shivkumar and Varun Krishnamurthy, who experienced these exact problems firsthand while building Dawn Health, a virtual sleep clinic that scaled to 150 providers across 15 states. They saw how credentialing bottlenecks directly blocked patient access and revenue growth. Instead of accepting the status quo, they built the solution they wished existed.
The result is an AI-native platform that compresses credentialing from months to days and achieves first-pass approval rates that legacy vendors simply cannot match. In this review, we will cover exactly how Assured works, the features that set it apart, real customer results, pricing, and an honest comparison with alternatives.
What is Assured?
Assured is an AI-powered platform explicitly built for provider network management. It handles credentialing, state licensing, payer enrollment, and ongoing compliance monitoring from a single system. The platform is designed to eliminate the manual work that causes delays, errors, and missed revenue.
Unlike older credentialing software that essentially digitizes paper processes, Assured was built from the ground up with AI at its core. The platform uses machine learning to auto-fill forms, verify credentials across 2,000+ primary sources, and flag issues before they cause rejections.
Assured achieved NCQA Certification as a Credentials Verification Organization (CVO), validating that their processes meet the industry's highest standards for accuracy and compliance. This certification covers all credentialing elements, including application processing, education verification, license verification, board certification, malpractice history, and sanctions monitoring.
The company raised $6 million in seed funding led by First Round Capital, with participation from Kindred Ventures and the founders of Atria and Grow Therapy.
How Assured Works
Getting started with Assured follows a straightforward process:
Step 1: Import Provider Data Connect your existing provider information through CAQH integration, NPPES sync, or bulk upload. Assured pulls credentials directly from primary sources and flags any gaps or inconsistencies.
Step 2: Automated Credentialing. The platform runs primary-source verifications in parallel across education, training, licenses, DEA registration, board certifications, malpractice history, and sanctions databases. What typically takes weeks of manual verification can be completed in hours.
Step 3: Payer Enrollment Submission. Assured auto-generates enrollment applications for your selected payers using verified provider data. The AI accurately fills out forms, attaches required documentation, and submits directly to payer portals.
Step 4: Real-Time Tracking Monitor every application's status from a centralized dashboard. Assured automatically follows up with payers and alerts your team when action is needed.
Step 5: Ongoing Monitoring Once providers are enrolled, Assured continuously monitors for expiring credentials, sanctions, and exclusions across Medicare, Medicaid, OIG, and state databases.
Key Features of Assured
AI-Powered Form Filling
Assured's AI understands payer-specific form requirements and auto-populates applications with verified provider data. This eliminates the manual data entry that causes most enrollment errors and rejections.
Primary Source Verification Across 2,000+ Sources
The platform verifies credentials directly from state medical boards, NPPES, NPDB, DEA, OIG, SAM, specialty boards, and educational institutions. Verifications run in parallel rather than sequentially, dramatically reducing turnaround time.
CAQH Integration and Management
Full bidirectional sync with CAQH ProView keeps provider profiles up to date. Assured tracks attestation deadlines and automates updates so profiles never go stale.
Multi-State Licensing Support
For organizations expanding across state lines, Assured manages the complexity of state requirements, interstate compacts, and renewal schedules from a single platform.
Delegated Credentialing Support
Organizations pursuing delegated credentialing agreements receive committee-ready packets, automated meeting minutes, and the documentation needed to pass payer audits.
Real-Time Status Dashboards
See exactly where every credentialing and enrollment application stands. Track metrics like average time-to-completion, first-pass approval rates, and staff productivity.
Continuous Compliance Monitoring
Automated monthly exclusion checks across OIG, SAM, state Medicaid programs, and licensing boards. Instant alerts when issues arise so you can act before they impact patient care or billing.
Under 24-Hour Customer Support Response
Dedicated specialists who understand credentialing respond to issues within hours, not days. Customers consistently rate the support team as exceptional.
What Pain Points Does Assured Solve?
Pain Point 1: Credentialing Takes Too Long
Traditional credentialing takes 60 to 90 days or longer. Every day of delay means providers cannot see patients or generate revenue.
How Assured Solves It: Parallel primary-source verification and AI-powered processing compress credentialing to as few as 2 business days. Organizations report an 80% reduction in credentialing time compared to manual processes.
Pain Point 2: Payer Enrollment Delays Kill Revenue
A provider generating $2,600 per day loses approximately $235,000 over a 90-day enrollment delay. Multiply that across multiple providers, and the impact becomes severe.
How Assured Solves It: Automated form generation and submission gets providers in-network 30% faster than industry averages. Some customers report handoff-to-submission times of 72 hours or less.
Pain Point 3: Manual Processes Cause Rejections
Data entry errors, missing documentation, and incorrect information trigger application rejections. Each rejection restarts the payer's processing timeline.
How Assured Solves It: AI validation catches errors before submission. Customers report first-pass approval rates of 80 to 95%, compared to industry averages of 60 to 70% for manual submissions.
Pain Point 4: No Visibility Into Application Status
Without centralized tracking, operations teams have no idea where applications stand until they manually call payers for updates.
How Assured Solves It: Real-time dashboards show the status of every application. Automated follow-ups keep applications moving without requiring staff to chase payers.
Pain Point 5: Compliance Monitoring Falls Through the Cracks
Expired licenses, missed sanctions, and lapsed credentials pose compliance risks and disrupt billing.
How Assured Solves It: Continuous monitoring across 2,000+ sources with automated alerts ensures nothing expires without warning. Organizations stay audit-ready at all times.
Pain Point 6: Staff Drowning in Administrative Work
Credentialing specialists spend 50 to 60 hours per week on manual data entry, phone calls, and paperwork rather than on higher-value work.
How Assured Solves It: Automation handles the repetitive tasks. Staff focus on exceptions and complex cases rather than routine processing.
Real Customer Results
Virtual Dermatology Company (31 States)
Previously used a legacy vendor for 18 to 24 months with zero credentialing completions despite multiple attempts. After switching to Assured, submitted 60 credentialing applications and achieved 50 first-pass approvals. Processing time dropped to 72 hours from handoff to submission.
AI-Native Psychiatry Startup
Selected Assured after evaluating the in-house build and running comparisons with legacy vendors. Reports 80 to 90% first-pass approval rates, 72-hour submission turnaround, and describes the vendor relationship as "gold standard." Currently spending approximately $100K monthly as the provider network scales.
Behavioral Health Organization
Used Assured for two years, starting as one of their earliest customers. Rates the platform 9 out of 10, citing responsive customer service, rapid product improvement, and strong execution. Would be "very disappointed" if forced to switch and says the realistic alternative would be bringing credentialing in-house rather than trusting another vendor.
Who Should Use Assured?
Digital Health Companies Virtual care organizations expanding across multiple states need streamlined licensing, credentialing, and payer enrollment. Assured handles the complexity of multi-state operations on a single platform. Organizations should also consider healthcare recruitment strategies to ensure they hire qualified providers quickly and efficiently.
Health Systems Large provider networks benefit from centralized credentialing, delegated roster management, and continuous compliance monitoring across hundreds or thousands of providers.
Behavioral Health Organizations Mental health practices deal with 15+ distinct provider types and complex Medicaid requirements. Assured understands these nuances and handles the specialized credentialing needs.
Primary Care Groups Multi-location practices managing providers across sites need efficient credentialing workflows and location-linked enrollment management.
Dental DSOs Dental support organizations acquiring and integrating practices, require rapid credentialing for M&A transactions and multi-location enrollment coordination.
Assured vs. Competitors: How It Compares
Pre-Submission Error Detection vs. Blind Submission
Most credentialing vendors collect your data and submit applications without checking for errors. They hope for approval; when applications are rejected, you fix the errors, resubmit, and wait another 2 to 4 weeks. This rejection loop is why competitors see rejection rates of 40 to 60% and 45 to 60-day timelines.
Assured Difference: AI scans every field before submission. The platform validates against 2,000+ data sources, including NPPES, CAQH, DEA, and state boards. It automatically catches license expiration mismatches, CAQH profile gaps, missing work history, and document inconsistencies. Issues get flagged with specific fixes before anything gets submitted. The result: 95% first-pass success rates and 48-hour credentialing.
Parallel Payer Enrollment vs. Sequential Processing
Traditional vendors stop at credentialing. They hand you a packet and say, "Good luck with enrollment." You manage CAQH updates yourself, track payer submissions in spreadsheets, and submit to payers one at a time. Each payer takes its turn while you wait.
Assured Difference: Submit to all payers simultaneously rather than one at a time. CAQH profiles sync and re-attest automatically. One-click submission generates applications for payer portals. A real-time dashboard shows status across all payers at once. Alerts fire 60 days before re-attestation deadlines. Providers start billing across all payers 20 to 30 days sooner than sequential approaches allow.
Dedicated Human Specialist vs. Ticketing System
Most vendors route you through a ticketing system. You submit a support ticket, get a number, and wait 3 to 5 business days for a response from whoever happens to be available. Often, an offshore team does not understand your specific situation. Different person every time. Generic answers like "we're working on it" with no specifics.
Assured Difference: One named specialist assigned to your account who manages all your providers. Guaranteed 24-hour response time. Weekly proactive check-ins where they reach out to you with updates before you have to ask. Direct access via email or phone. They know your specialty, state requirements, and provider mix. One point of contact for licensing, credentialing, enrollment, and monitoring.
Real-Time Visibility vs. Black Box
Competitors give vague status updates: "Application submitted" or "In progress" with no detail. You cannot see which verification step is stuck. No alerts until something expires. You log in and hunt for updates. No idea where bottlenecks are or when a provider will actually be approved.
Assured Difference: Granular step-by-step visibility showing exactly where each verification stands. NPI verification complete, DEA check in progress with estimated completion time, license verification complete; board certification pending response. Status changes in real-time. Automated alerts 60 days before license expiration and 30 days before CAQH re-attestation. Full transparency into every step so you can confidently tell providers when they will be billing.
Proactive Monitoring vs. One-and-Done
Most vendors get you credentialed and then forget about you. No monitoring for license expirations or changes to the exclusion list. You set your own calendar reminders and manage renewals yourself. You find out a provider's license has expired when claims start getting denied.
Assured Difference: 24/7 automated monitoring across 2,000+ sources, including state license boards in all 50 states, DEA registrations, board certifications, OIG exclusion lists, Medicare and Medicaid sanctions, NPDB, and SAM.gov. Monthly exclusion checks catch issues immediately. 60-day advance renewal alerts. Auto-renewal management handles license renewals before expiration. Zero surprise expirations, continuous billing eligibility, and 100% compliance with exclusion screening requirements.
Frequently Asked Questions
How long does credentialing take with Assured? Assured can complete credentialing in as little as 2 business days, compared to 60 to 90 days for traditional manual processes. Actual timelines depend on provider complexity and responsiveness.
Is Assured NCQA certified? Yes. Assured achieved NCQA Certification as a Credentials Verification Organization (CVO), covering all credentialing elements.
What payers does Assured support for enrollment? Assured supports enrollment across major commercial payers (United Healthcare, Aetna, Cigna, Blue Cross Blue Shield networks), Medicare, and Medicaid programs nationwide.
Does Assured integrate with our existing systems? Yes. Assured offers integrations with CAQH, NPPES, EMR systems, and various practice management platforms through APIs and direct connections.
What kind of customer support does Assured provide? Dedicated credentialing specialists with under 24-hour response times. Customers consistently describe the support as responsive, detailed, and solution-oriented.
Can Assured handle delegated credentialing? Yes. Assured supports organizations pursuing or maintaining delegated credentialing agreements with automated committee packets, meeting minutes, and audit-ready documentation.
Conclusion
Assured represents a genuine advancement in provider credentialing and payer enrollment technology. The platform delivers measurable improvements over legacy solutions: credentialing compressed from months to days, first-pass approval rates of 80 to 95%, and real-time visibility that eliminates the anxiety of not knowing where applications stand.
The customer feedback speaks clearly. Organizations describe Assured as "best in class," rate satisfaction at 9 or 10 out of 10, and say they would be "very disappointed" to lose access to the platform. Multiple customers noted that if forced to switch, they would bring credentialing in-house rather than trust another vendor.
For healthcare organizations struggling with credentialing delays, enrollment bottlenecks, or gaps in compliance monitoring, Assured warrants serious evaluation. The combination of AI-powered automation, NCQA certification, and exceptional customer support creates a compelling offering in a space that has long been underserved by technology.
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