A custom CRM can be a fruitful investment, resulting in a 42% increase in report accuracy and a 47% growth in customer retention. To meet the challenge of building a CRM adjusted to your business challenges, we have selected the top 11 companies that can make CRM implementation effective and cost-efficient:

Top Custom CRM Development Companies

IT Craft 

A top-rated CRM development company, IT Craft is a recognized solutions finder, offering a wide range of CRM development services, from prototyping and MVP development through designing and building bespoke CRM systems for enterprises to staff augmentation and ongoing support since 2001. 

The company’s 330+ specialists can adapt flexibly to clients’ evolving needs, while helping them identify areas where a custom CRM solution provides the best results for their investment. They can integrate necessary CRM functionality with an up-and-running ERP system, including a legacy one, to ensure seamless data exchange. 

IT Craft developers finalized and updated a multifaceted CRM for managing laundry deliveries in Manhattan. The dedicated team also worked on a large-scale transformation to help the client adjust their business to the needs of B2B customers. 

Expertise: custom CRM development, cloud optimization and consulting, mobile app development, MVP development, web application development 

Tech stack: Swift, Kotlin, React Native, Flutter, TypeScript, Ionic, C#, .NET MAUI, .NET Core, Django, Node.js, Laravel, Kubernetes, AWS, Azure, Google Cloud, Claude, OpenAI 

Top Clients: Elaundry, Adorama, MyCarrier, Flexwise, Arctrieval 

CloudMasonry 

CloudMasonry is a full-service Salesforce consulting company. It offers deep expertise in designing, delivering, and customizing CRM systems using the Salesforce platform. The company holds over 300 Salesforce certifications and is a recognized leader on several review platforms.   

The clients note CloudMasonry’s proactive project management during complex system integrations and building transformative cloud-based business solutions. It also delivers personalized autonomous agents for customers and sales support via Salesforce’s sophisticated AI solution Agent force. 

Expertise: Full system design & integration, Salesforce consulting, data migration & integration, managed services, system health checks, etc. 

Tech stack: Apex, Salesforce Core Platform, Tableau/Einstein Analytics, Sales Cloud, Conga, Marketing Cloud, MuleSoft, DocuSign, Salesforce Hereku, etc. 

Top Clients: Lehigh University, Direct Energy, Eaze, NorthWinds Technology, HNI, etc. 

ScienceSoft 

ScienceSoft is a reputed and well-known software development and IT consulting with around 35 years of expertise. It has relevant experience in numerous CRM platforms and can ensure custom development from absolute basics, enabling clients with implementation of system, streamlining configuration, and intricate integrations. 

ScienceSoft is well-known for its versatility, making sure that the designated project team adjusts quickly to evolving business needs. The clients note the company's ability to reduce development costs by using tried-and-tested frameworks and open-source technologies. 

Expertise: System modernization, custom software development, DevOps transformation, IT consulting, managed IT services, data analytics. 

Tech stack: Python, .NET, Java, Node.js, SAP, Microsoft Dynamics 365, Oracle Cloud ERP, Tableau, PowerBI, Adobe Commerce, NetSuite, Azure, Docker, Puppet, AWS. 

Top Clients: Immertec, Saudia Cargo, Greenhood Gearhart, AITC, Miami Dada College. 

Mind Studios 

Developing complete customer experience and CRM solutions is one of the most significant specializations of Mind Studio. The company offers deep business analysis to tailor the final product to the client's specific business needs and help them reach measurable outcomes, such as sales increase and high retention rates.  

Mind Studio ensures continuous communication throughout the lifecycle of software development. It can support additional tasks efficiently and enhancements that can go beyond the defined scope of work. The company's expertise spans across 10+ industries and a variety of digital technologies. 

Expertise: bespoke CRM development, AI-powered analytics, legacy system modernization, system integrations, MVP development, web & mobile development 

Tech stack: Salesforce, Dynamics 365, Django, Node.js, TypeScript, Swift, Kotlin, React Native, PostgreSQL, MySQL, AWS, Azure, Google Cloud. 

Top Clients: Fitr, Ŕemy Cointreau, Envol, Fytns Group, UCSF 

SoluLab 

SoluLab focuses on turning innovative business ideas into scalable digital products while offering deep expertise in cutting-edge technologies, such as Web3, blockchain, and AI. The latter helps SoluLab enhance CRM systems it delivers to clients with powerful automation features. 

The company can create custom CRM modules tailored to needs of a business or an industry, integrate advanced AI, deliver a solution for decentralized programs, and more. The clients highlight the proactive approach to problem-solving and ensuring a high quality of provided deliverables. 

Expertise: blockchain development, Web3 development, AI/ML development, AI app development, software consulting, enterprise software development, cloud consulting 

Tech stack: React, Angular, Node.js, Express.js, Python, Laravel, Java, MongoDB, React Native, AWS, Google Cloud, Azure, TensorFlow 

Top Clients: OborTech, Aman Bank, Bevvi, NovaPay Nexus, AgroPro 

Wildnet Edge 

Wildnet Edge can help clients connect disparate systems, meet business goals by adjusting software to evolving needs, and enhance its scalability and security. The company adheres to an AI-first philosophy; it can not only build a system that is tailored to a unique workflow but also reinforce it with advanced AI technologies. 

Wildnet Edge is a certified Salesforce partner. It offers a wide range of CRM development services, both related to custom CRM development and designing and maintaining Salesforce-based solutions. 

Expertise: custom CRM development, Salesforce consulting, Salesforce integration, Salesforce app development, CRM automation, CRM migration & data management 

Tech stack: Salesforce, Java, Python, JavaScript, C#, React, Angular, .NET, Django, Ruby on Rails, AWS, Azure, Docker, Kubernetes, Terraform, GCP, TensorFlow, Pytorch, OpenAI, HuggingFace 

Top Clients: Mederama, Uru Uru, IQI, HCL  

Ascendix Technologies 

Ascendix Technologies is a recognized CRM consulting, implementation, and development company and has deep expertise across 10+ CRM platforms, including Salesforce and Microsoft Dynamics 365. The company can personalize a solution quite quickly to evolving business requirements and integrate AI for process automation. 

Its main focus area is real estate, providing its own Salesforce-driven CRM products: AscendixRE CRM platform for real estate brokers, Ascendix Search for enhancing productivity and search, and Ascendix Composer for creation of document. 

Expertise: Custom CRM development, system integration, CRM consulting, marketing automation, CRE technology consulting, custom Salesforce development, Dynamics 365 consulting 

Tech stack: Apex, Salesforce, Visualforce, JavaScript, Sales Cloud, Lightning App Builder, Experience Cloud, .NET, Java, Azure, AWS, PyTorch, Microsoft Dynamics 365. 

Top Clients: Brillium, Ignite Sales, SAB Capital, SLG, Gantry.

 

IKONIC Dev 

IKONIC Dev provides a broad range of solutions for distinct business requirements and involves CRM software developments as one of its key services. The company utilizes open-source technologies that it uses to ensure scalable and effective solutions. 

Clients talk about the responsiveness of the company and robust capabilities of project management. Comprehensive capabilities for development allow IKONIC Dev to prioritize efficient delivery processes and make sure that their custom-developed systems align with the lasting objectives of the business.  

Expertise: Laravel development, custom CRM software development, Shopify development, WordPress development, WooCommerce development, and Node.js development. 

Tech stack: Laravel, CodeIgniter, Symfony, Node.js, PostgreSQL, MariaDB, JavaScript, React, Angular, VTiger CRM, Salesforce, AWS, Microsoft Azure, Google Cloud 

Top Clients:  My Calgary, Herco Freight Forwarders, Muneka, 60 seconds, LandScale 

DICEUS 

DICEUS delivers solutions for such industries as finance, insurance, healthtech, logistics, and retail, offering assistance in digital transformation, building enterprise-level solutions, consulting, and staff augmentation. The company has dedicated expertise in creating custom CRMs and integrating them to complex enterprise software systems.  

To guarantee high quality of implementations, DICEUS offers a collaborative approach to project execution. The company is a certified Microsoft, Oracle, and Google Cloud partner, making sure that the clients get needed assistance with their desired technology stack.  

Expertise: Software architecture, discover phase, custom software development, IT staff augmentation, data migration, penetration testing, discovery phase, system integration, DevOps outsourcing, software architecture, etc. 

Tech stack: C/C++, Python, .NET, Angular, AWS, Microsoft Azure, Oracle FLEXCUBE, Go Scala, TypeScript, Kotlin, Swift, Haskell, Google Cloud, IBM Watson, PHP, Ruby, Go, Kubernetes. 

Top Clients: Palmers, BriteCore, UNIQA, fadata, Palmers, Badley Geoscience, etc.   

Intellectsoft 

Intellectsoft ensures customized software solutions for organizations, excelling in custom software development and digital transformation. The company can efficiently deliver custom-built solutions from scratch and help with complex system integration.  

Intellectsoft has expertise in automating labor-intensive operations, adjusting the client software to industry specifics and regulations. It can connect the envisaged CRM with existing systems and data landscape, eliminating data silos and ensures a 360-degree customer view. 

Expertise: System integration, custom CRM development, business process automation, digital transformation, mobile app development, enterprise software development. 

Tech stack: .NET, Python, PHP, Angular, JavaScript, Microsoft Azure, Google Cloud Platform, MongoDB, React, AWS, etc. 

Top Clients: EY, Harley Davidson, Eurostar, EuroAccident, Guinness, etc. 

Programmers.ai 

Programmers.ai ensures in-depth technological expertise in AI integration and app development, which can be an asset when developing or complementing a custom CRM platform. They can create a CRM solution from scratch or extend a present one with intuitive characters, aiding in enhancing business processes. 

The company claims ISO/IEC 27001 and ISO 42001 certifications to prove its expertise in security and ethical AI management. The dedicated engineers can work on such tasks as compliance, performance optimization, AI integration, API management, and more. 

Expertise: Data warehouse solutions, chatbots business intelligence, quality engineering, EDI development, full-stack development, chatbots business intelligence, data engineering, etc.  

Tech stack: Kafka, MuleSoft, IBM Z/IBM I/, .NET, Java, EDI, GCP, Azure, Python, React, etc. 

Top Clients: PSIGEN Software INC., AmerCareRoyal, Western National Insurance. 

Conclusion 

Customizing or developing a CRM to improve your business processes is quite simpler with a dependable CRM development company as your trusted partner. The above list can aid you in finding and quickly engaging experts and saving deployment expenses.