Navigating Salesforce environments can present complex challenges for IT teams responsible for maintaining smooth operations. Salesforce holds an impressive 21.8% share of the CRM market and supports over 150,000 businesses, including major players like Spotify, AWS, and U.S. Bank. This vast reach underlines the platform's potential, but achieving maximum performance involves more than just an initial setup.
IT professionals often grapple with system integration issues, data accuracy, and process automation. Without expert assistance, these obstacles can hamper efficiency and stifle business growth. Salesforce consulting companies provide the necessary support, offering solutions for platform optimization, data integrity, and refined processes.This article introduces the top 10 Salesforce consulting companies, highlighting how each one can boost IT infrastructure and fully optimize your Salesforce environment for scalability and operational success.
Top Salesforce Consulting Companies
1. Algoworks
Algoworks emerges as a premier Salesforce consulting firm headquartered in Sunnyvale, California, with a global footprint since its founding in 2006. Recognized as a Salesforce Summit (Platinum) Partner and Certified PDO, Algoworks provides comprehensive consulting and development services backed by over 150 certified Salesforce experts. With a strong emphasis on quality delivery, they guide businesses through every step of their Salesforce journey, from selecting the right products to full integration and customization. Their agile approach results in solutions that align perfectly with their clients' specific needs, helping companies utilize the full potential of Salesforce’s robust ecosystem.
Specializing across various industries such as Healthcare, Education, Financial Services, and Non-Profit sectors, Algoworks offers services designed to address industry-specific challenges. Their team provides expert consultation for integrating Salesforce products into existing business processes, facilitating the selection of tools that match the unique needs of each client. Additionally, Algoworks offers innovative tools like the Case Management App and Field Tracker App to expand Salesforce’s functions, showcasing their dedication to providing advanced, industry-focused solutions.
Key Services Offered:
- Salesforce Implementation and Integration: Custom integration with third-party tools, configuration, and data migration.
- API Development: Cloud-based real-time integration using advanced API development.
- Salesforce App Development: Building custom apps, including Visualforce-based web apps and Force.com automation.
- Marketing Cloud & Pardot Setup: Optimizing marketing activities with real-time customer engagement tools.
- Salesforce CPQ: Expertise in managing and setting up Configure, Price, Quote (CPQ) solutions for streamlined sales processes.
2. CloudMasonry
CloudMasonry, headquartered in Chicago, Illinois, emerges as a leading Salesforce consulting partner. With 148 certifications and a team averaging over five years of experience, the firm demonstrates technical fluency across various Salesforce products. Operating in industries like communications, financial services, energy, and healthcare, CloudMasonry emphasizes collaboration and client relationships to address each organization's specific challenges. It draws from a deep understanding of best practices suited for different business requirements.
Key Services Offered:
- Salesforce Sales Cloud: Management of sales processes, including lead generation and tracking.
- Salesforce Service Cloud: Improving customer service experiences with integrated solutions.
- Salesforce CPQ Consulting: Expertise in setting up Configure, Price, Quote (CPQ) solutions for sales automation.
- Salesforce Marketing Cloud Consulting: Aligning marketing strategies with Salesforce’s extensive marketing tools.
- Mulesoft Consulting Services: Integration services to connect Salesforce with other enterprise systems.
Recognized by UpCity and Clutch, CloudMasonry operates with an approach centered on technical fluency and in-depth industry knowledge. Its extensive portfolio, covering over 427 Salesforce projects, underscores a focus on solving complex business challenges. This recognition further establishes CloudMasonry's authority in guiding enterprises toward maximizing their Salesforce platform.
💁🏽♂️For a deeper understanding, explore our comprehensive guide on Salesforce implementation services
3. Avenga
Avenga, a certified Salesforce Consulting and Technology Partner, offers over 20 years of expertise in Salesforce services. Based in New Jersey, the company operates from 31 global delivery centers, providing support in English, German, and Spanish. Avenga has a talent pool of 140+ Salesforce experts and holds 500+ Salesforce certifications, indicating an established presence in the Salesforce ecosystem. The team holds a record of 100+ successful projects, focusing on industries like pharma, life sciences, financial services, banking, insurance, and automotive.
Services Offered:
- Salesforce Analytics and AI Solution Design
- Salesforce CRM Solution Design
- Salesforce Clouds Implementation
- Salesforce Customization and Integration
- Salesforce Data Migration
Avenga's strength lies in its ability to accommodate diverse industry requirements with a focus on delivering fast results. Its technology-agnostic approach supports a wide range of integrations, with an extensive pool of professionals available to adapt to project needs. The company's dedication to data protection addresses business-sensitive information, applying modern security standards within Salesforce. Avenga's expertise covers all project aspects, from architecture assessment to implementation, offering businesses a clear path to customer relationship management success.
4. Infosys
Infosys, a Salesforce Global Strategic and Summit Partner, operates through the brands Simplus, Fluido, and Infosys. It holds a strong presence across Europe, North America, and Australia, with more than 5,000 consultants skilled in multi-cloud solutions and industry-specific expertise. It serves industries like manufacturing, media, communications, healthcare, retail, financial services, high-tech, public sector, and education. Infosys follows a design thinking process based on the SAFe Agile framework, focusing on process simplification, harmonization, and integrated cross-functional dashboards to guide businesses on their Salesforce journey.
Key Services Offered:
- Salesforce Implementation: Addresses the platform setup needs across multiple clouds, improving customer experiences.
- Change Management: Provides support for organizational transitions, focusing on people and process alignment.
- Data and Analytics Integration: Utilizes systems integration to unify data, offering actionable insights for decision-making.
- Managed Services: Provides ongoing maintenance and support for Salesforce environments.
- Customer Experience Advisory: Offers strategic guidance to improve interactions and processes for customer satisfaction.
Infosys brings its industry-specific IPs and innovative multi-cloud strengths to each project. Simplus, ranked #1 in the US and Australia, and Fluido, a key Salesforce Summit Partner in Europe, extend Infosys's reach with a strong global network. This approach to Salesforce consulting meets the varying needs of businesses across sectors.
💁🏽♂️Leading Salesforce consulting firms also focus on improving customer engagement and personalization. Learn more about enhancing personalization with Salesforce Experience Cloud
5. Sage IT
Sage IT, a certified Salesforce partner, supports businesses in addressing CRM challenges and operational inefficiencies. With a user base of over 80,000 and 90+ successful implementations since 2008, Sage IT emphasizes a strategic approach to CRM optimization across various industries, including retail, banking, manufacturing, healthcare, and telecom. The company holds B2B and B2C digital Salesforce engagement certifications, building strong relationships within the Salesforce community. Sage IT's four-step model involves implementation, optimization, delivery, and integration, providing smooth adoption of Salesforce in complex business environments.
Key Services:
- Sales Cloud: Automates sales processes to improve communication and manage the sales pipeline, catering to business-specific techniques.
- Service Cloud: Delivers comprehensive customer support management to reduce resolution times and boost agent productivity.
- CPQ (Configure, Price, Quote): Establishes efficient systems for pricing and quoting, addressing the variables necessary for business growth.
- CRM Analytics: Uses customer data for unified views, offering actionable insights to refine customer journeys and decision-making processes.
- Salesforce Integration: Connects Salesforce with critical business systems, aligning operations and maintaining data consistency across platforms.
Sage IT’s method focuses on aligning Salesforce's features with business goals. The company offers platform services, including UI/UX customization and advanced Lightning development, to support continuous improvement and adaptation within the Salesforce environment. This wide-ranging support equips businesses with the tools needed to maximize customer interactions and internal processes.
6. Coastal Cloud
Coastal Cloud holds a position as a leading Salesforce consultancy with a strong foundation in delivering impactful services across diverse industries. Based in Palm Coast, FL, and with over 7,071 projects completed, Coastal Cloud brings deep expertise, reflected in its status as a Salesforce Summit Partner, an award-winning partner in the Salesforce ecosystem. The company’s team of 630 experts focuses on integrating technology into a business's core, using the latest tools and strategies. This approach supports a range of clients in sectors like aerospace, financial services, healthcare, manufacturing, public sector, and retail.
The services include a well-structured implementation approach that focuses on key Salesforce products and solutions. Coastal Cloud’s offerings cover:
- Salesforce Implementation: Delivers solutions that align with user requirements, focusing on sound architecture, clean data integration, and scalability.
- Commerce Cloud: Shapes digital experiences to drive customer growth using industry knowledge and technical expertise.
- Marketing Cloud: Drives multi-channel marketing strategies using the platform’s advanced features.
- Sales Cloud: Improves sales processes with a focus on integration and performance.
- Service Cloud: Implements functions that align customer service practices with business objectives.
With over 2,672 certifications and recognition from clients, Coastal Cloud emphasizes a continuous approach to maintaining and evolving Salesforce platforms, delivering long-term value. This commitment to client success includes utilizing accelerators and AI assistants to support the prompt and high-quality delivery of results.
👿Integrating Salesforce with other enterprise systems can significantly enhance CRM outcomes. Discover how NetSuite and Salesforce integration drives CRM success
7. Apphienz
Apphienz, a Salesforce Registered Consulting Partner, has operated since 2014 with offices in San Diego, USA, and Mumbai, India. The firm focuses on providing Salesforce solutions to Nonprofits, Startups, and SMBs. With its expertise in Salesforce’s core clouds such as Sales, Service, Experience, and Marketing Cloud, Apphienz builds practical strategies for business growth. Clients gain from the company's dedicated support through its regionally-based experts, offering services around the clock in English.
The firm’s services align with varied client needs, covering everything from initial setup to ongoing support. Apphienz emphasizes a methodical approach, starting by understanding client goals, configuring Salesforce to match those objectives, and continuing with in-depth training. Here are five key services offered by Apphienz:
- Managed Services and Support: Regional support available 24/7 to address pressing Salesforce issues.
- On-Demand Administrator: Access to Salesforce admin assistance on an as-needed basis.
- QuickStart Packages: Fast-track setup of Sales Cloud and Marketing Cloud solutions.
- Technical Debt Clean-Up: Resolving technical issues to promote smooth operations.
- Data Export: Handling data mining and extraction with precision.
Apphienz holds a 5-star rating on AppExchange, having completed over 100 projects. The company’s systematic, customer-focused approach serves as the essential foundation for improving sales and services across different industries.
8. Innowise
Innowise, founded in 2007 and headquartered in Warsaw, Poland, with offices across Europe and the United States, is a vetted Salesforce Partner trusted by businesses worldwide. The company has built a reputation for delivering end-to-end Salesforce solutions that cover every stage of the CRM journey — from initial consultation and implementation to ongoing support and optimization. With a strong focus on both technical expertise and business alignment, Innowise helps clients harness the full potential of the Salesforce ecosystem to streamline operations and drive growth.
Key Services Offered:
- Salesforce Implementation and Integration: Configuring Salesforce products and connecting them with third-party tools and systems.
- Custom Salesforce Development: Building bespoke applications, automations, and workflows aligned with business requirements.
- Salesforce Migration: Ensuring smooth data transfers from legacy systems to Salesforce with minimal disruption.
- Salesforce Support & Maintenance: Providing ongoing monitoring, troubleshooting, and performance optimization.
With its global presence and over 17 years of industry expertise, Innowise combines deep technical know-how with a client-centric approach, making it a reliable partner for businesses of all sizes looking to maximize their Salesforce investment.
Conclusion
Choosing the right Salesforce consulting company marks the beginning of an upgraded Salesforce experience. It goes beyond just improving your CRM—it's about redefining your entire business approach. The companies featured here bring not only their Salesforce expertise but also a dedication to refining your operational strategies and boosting customer interactions.
With their support, you gain more than technical management; you secure a comprehensive improvement that aligns every part of Salesforce with your business goals. Consider the impact of having a partner who truly grasps your needs and provides solutions that evolve as you do. Step into a new chapter of operational success by partnering with those who can turn your Salesforce platform into a powerful growth engine.
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