Bug tracking is vital as it aids teams to recognize, record, and solve software problems in a proper way. Bug tracking tools simplify the process, enhance efficiency, and improve the quality of product.


What Is Bug Tracking?


Bug Tracking can be defined as the process of recognizing, managing, recording, and resolving bugs (issues or defects) that happen in applications and software during development or testing. It is a vital aspect of software development lifecycle (SDLC) that aids in ascertaining quality of product through systematic addressing and documenting problems as they occur.

Bug Tracking involves the below-mentioned phrases-


  • Bug Recognition

  • Bug Reporting

  • Bug Assigning

  • Bug Fixing

  • Tracking the Bug

  • Testing the Bug Fix

  • Analysis and Reporting

What is the Significance of Bug Tracking?


Bug tracking in software testing is vital as it aids teams detect and resolve defects before they come to the users. It makes sure that each issue is documented, emphasized, and resolved. This minimizes the risk of any missed or repeated bugs. This enhances the overall stability of the product, reduces the release cycles, and provides support to consistent improvement across development.


How Bug Tracking Operates?


Bug tracking ensures a structured process that makes sure that every reported process is efficiently addressed and resolved. Here is how this generally works:


  • Bug Logging: When the bug is detected, it is logged into the monitoring tool with details such as steps to severity, reproduce, and related logs or screenshots.

  • Assigning Priority Level to the Bug: The team can give a priority level as per the urgency and impact of the bug.

  • Assigning of Bug: The bug is given to the development team or a single developer, who will be responsible for fixing the error.

  • Status Monitoring: A bug tracking tool helps in tracking the status of bug starting from reporting to resolution. Not only does it track, but also displays various stages such as in progress, open, or resolved.

  • Resolve and Close: After the bug is resolved, the QA team can re-verify it and remark the bug to be closed.

Understanding Bug Monitoring Tool


Bug tracking tools, also referred to as the defect monitoring tools leveraged in software development projects to manage, record, and monitor defects, bugs, or issues. Such tools aid development teams to prioritize, recognize, and resolve issues that come up during the lifecycle of software development.

Bug monitoring tools aid in Bug Management, Bug Creation, Reporting and Analytics, as well as Creation. Bug monitoring tools generally integrate with other platforms like test automation frameworks and project management tools such as Trello, Jira, and CI/CD tools for smooth and comprehensive bug monitoring and management.


Why the Development and QA Teams Even Need Bug Tracking Tools?


A bug tracking tool is a helpful tool that streamlines the process for organizing, capturing, and solving issues. Without the tracking tool, teams can risk losing track of problems, duplicate resolution efforts, or forget to resolve critical bugs. A good tool also makes sure that you are logging in every bug with precise details, assigning it to the right professional, and tracking it until the issue is resolved.


Advantages of Bug Tracking Tools


  • The tool can help you identify recurring problems. In this way, not only can you resolve your bugs completely, but you can also focus more on critical bugs and enhance productivity.

  • An integrated bug tracking platform is significant to trace particular failed test cases and take important steps to fix more issues as they emerge.

  • The tool to track defects ensures better transparency and communication between the teams who can work further on discovering bugs and resolving applications.

  • Bug tracking tools aid testers to keep track of previous issues and ensure a bug-free development environment that leads to top-quality products.

Top 10 Bug Tracking Tools That QA and Development Teams Can Use


Bug monitoring tools enhance accuracy and efficiency of your defect monitoring process during software testing:


1. BrowserStack Test Management:


Illustration of BrowserStack Test Management highlighting unified testing, real device cloud, integrations, analytics, and test management features.

BrowserStack is a real device cloud-testing solution that provides accessibility to 3500+ browsers, real devices, and OS combinations. You can generate and manage numerous test cases, monitor important metrics such as failed, passed, or skipped tests. Furthermore, you can integrate with various issue trackers such as AzureDevOps, Jira, and Asana.


Main features of Browser Stack are mentioned below:


  • Unified Testing: Manage all the test cases at a centralized place to monitor bugs and track the progress of test cases.

  • Real Device Cloud: Accessibility to 3,500+ iOS, Android, macOS, and Windows devices to ensure testing in real user conditions.

  • Complete Integration: Incorporate BrowserStack with your issue tracker platforms, CI/CD tools, and automation frameworks to automatically trigger tests.

  • Test Analytics: Check in-depth reports and top-level summaries on various test runs. This includes trend analysis and defect insights.

  • Test Management: Leverage AI suggestions, advanced search, and bulk actions to organize, find, and edit various test cases.

Read Also: 25 best Test Automation tools to try in 2025


2. Jira:


Illustration of Jira showcasing features like project issue navigator, Scrum template, agile workflow, analytics, and roadmap for bug tracking and team insights.

Jira is one of the widely recognized tools for manual testing and bug tracking. This Atlassian-created product is home to several global organization like Twitter, NASA, Audi, and more. There is a free trial available that allows users to check its compatibility with their unique workflow.


Features:


  • Jira can modify, search, and sort issues via its project issue navigator. Furthermore, you can also search for issues such as status, reporter, assignee, and type.

  • It is compatible with Agile workflow. The agile teams can leverage Kanban or Scrum templates for testing purposes.

  • The issue navigator also aids you to get a holistic overview of defects in a tabular format.

Courtesy of Jira roadmap, you can also get insights regarding the working of your team.


3. Bugzilla


Illustration of Bugzilla bug tracking tool showing features like advanced search, email notifications, report search, duplication detection, CSV/XML export, and time estimates.

Bugzilla is a prominent bug monitoring tool with a web interface. The system aids in monitoring outstanding issues, bugs, problems, etc. Its capabilities to track defects are simpler to use and they are developed via a source code management platform such as GitHub. It provides accessibility to both priced and free licenses.


Common Features:


  • It provides a user-friendly system for bug searches, quite like Google that aids new users. There is also an advanced search system that enables you to check bugs by priority and time.

  • It is one of the most ubiquitous bug reporting tools you can find in the market. It ensures bug reports in distinct formats such as iCalendar, HTML, XML, CSV, long printable format, etc.

  • The tool also enables you to schedule email notifications for getting bug reports from the platform. Furthermore, it can also recognize duplicated bugs, provide time estimates for fixing bugs, modify bugs through email, etc.

4. Zoho


There is a module called Zoho bug tracker within the Zoho Projects software. It has quick issue tracking, personalized interface, and resolving solutions. The tool also provides integration compatibility with other platforms such as Bitbucket, GitHub, Dropbox, etc. Both premium and free plans are available with this tool.


Main Features:


  • The tool offers in-depth bug reports with details like number of bugs, outstanding bugs, fixed bugs, etc. Furthermore, it sorts the reports as per the severity of the bug.

  • You can submit, record, export, and resolve the bugs using the custom workflows offered by the Zoho bug tracker. Furthermore, you will get email notifications related to the detection of any new bug.

  • It ensures automation of various bugs through setting various automation rules as well as emails and establishing connection with various third-party communication apps.

5. Kualitee


It provides comprehensive ALM solutions, including defect monitoring and management. The defect management tool of Kualitee aids in bug management solutions, capturing bugs and logs, etc. It provides both automated and manual solutions.


Main Features:


  • It provides formatted, rich, personalized, and flexible reporting.

  • Moreover, it provides customized dashboards, reusable tests, and pre-determined privileges and roles.

  • It entails integration with numerous third-party platforms such as JIRA. Such integrations aid in ensuring customized tests, defect synchronization, bug reporting, pipeline integrations, and more.

  • Furthermore, it also provides reusable tests, pre-determined privileges and roles as well as customized dashboards.

6. Trac


It is an open-source and web-based tool, specialized for project management and issue tracking. You can create tickets for issues, and such tickets can be later used for defect management. The best part about the tool is the fact that it is completely free to use.


Common Features:


  • The platform utilizes wiki markup for generating messages, issue descriptions, and more. Furthermore, this markup provides references between changesets, bugs, tasks, etc.

  • It also includes a timeline to showcase various project events and roadmaps for various upcoming tasks.

  • Trac also offers integration with other reporting tools, control systems, and Wiki.

7. Monday.com


Illustration of Monday.com bug tracking platform with Kanban boards, automation, reports, and custom charts for simplified team collaboration.

The platform monitors all the bugs with the simple method of drag and drop. It is home to 180000+ global customers. Furthermore, it provides numerous tools for collaboration with the teams. The pricing plans cover free, basic, pro, standard, and enterprise plans.


Common Features:


  • The intuitive dashboard of Monday.com is highly rated for its capabilities in tracking progress, data visualization, running reports, etc.

  • It develops custom charts and roadmaps for sprint planning, bug tracking, backlogs, agile process, project, automation workflows, as well as task management.

  • It also offers smooth integration with other platforms such as Teams, Outlook, Drive, Google Calendar, etc.

8. Redmine


Redmine is a platform for tracking issues that ensures solutions for defects and bugs. It offers integrations with a number of source code management systems such as CVS, Git, etc. Apart from that, it also provides support to numerous databases and platforms. The tool is developed through server-side scripting web application framework known as Ruby on Rails, or simply Rails.


Features:


  • Redmine offers a versatile issue-monitoring system and is compatible with issue creation via email.

  • In the issue tracker, you can see related issues, subtasks, watchers, sorting, filtering, etc.

  • Apart from that, it also provides a Gantt chart, role-driven access control, calendars, email notifications, custom field, time tracking, etc.

9. BugHerd


Illustration of BugHerd visual bug tracking tool showing Kanban board, task comments, guest access, and integrations with Trello, Jira, GitHub, and Slack.

With the help of BugHerd, you can simply track, manage, and store your bugs in a centralized place. It provides visual feedback related to all the bugs. There is a separate plan for guests as well as projects. It captures the technical details related to browsers, bug fixing, screen resolution, etc., quickly.


Core Features:


  • The tool captures short videos as well as screenshots to provide more precise solutions for the problems.

  • It provides Kanban pinned feedback, task boards, and real-time comments.

  • The tool also offers integration with Trello, Jira, GitHub, Slack, etc.

10. eTraxis


Illustration of eTraxis bug tracking tool with customizable workflows, CRM and help desk integration, and issue tracking stages like open, in progress, and fixed.

It is an open-source solution for bug tracking that renders customized solutions for your bug and project reporting. Furthermore, it also provides a CRM and help desk system. It also offers a nominal pricing tier of 4 Euros/month per 5 users.


Top Features:


  • Transition, Operations, and customizable data fields for the monitoring items.

  • It enables attaching files, own filters comments, and email notifications for the items.

Conclusion


Bug tracking tools are vital for QA teams and developers to create top-level software by effectively prioritizing, logging, and resolving bugs. When selecting a bug monitoring tool, it is important to consider features such as integration capabilities, user-friendliness, and support for actual devices. For standard bug tracking and reporting, platforms such as Bugzilla or Jira are recommendable. However, for complete handling of comprehensive Software Testing Life Cycle and Software Development Life Cycle, you can leverage test and product management tools that involve defect tracking as well.

The blog lists our top 10 tools for bug tracking that QA and development teams can use. For more listicle and technical blogs, explore our website.


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